Inticom Broadcast > Sales Terms and conditions

Sales Terms and Conditions

At Inticom Srls, we are committed to providing our customers with high-quality products and exceptional service. This Sales Policy outlines the terms and conditions governing your purchases, including payment methods, and shipping, ensuring transparency and a seamless shopping experience.

General
Accuracy Disclaimer
Commercial Agreements
Order Placement
Order Processing
Availability & Inventory
Limitation of Liability
Delivery & Quantity
Force Majeure
Rights to Software, Documentation, and Intellectual Property
Limited Warranty & Disclaimer of Liability
Confidentiality
Export & Import Controls
Assignment & Set-Off
Applicable Law & Jurisdiction
Breach & Termination
Miscellaneous

These Terms and Conditions of Sale (“Terms”) apply to all quotations, offers, acceptances, acknowledgments, and agreements (“Agreements”) between Inticom S.r.l.s. (“Inticom”) and the Buyer for the sale and purchase of equipment, products, goods, and services (“Products”), unless otherwise explicitly agreed in writing by Inticom.

Any terms or conditions issued by the Buyer that do not match these Terms, whether issued before or after an Inticom document, are expressly rejected and shall not apply to any transaction with Inticom. Quotations issued by Inticom are valid for the period specified in the offer or, if no period is specified, for 30 days from the date of issuance. Inticom reserves the right to withdraw or modify any offer at any time before receiving the Buyer’s acceptance.

Inticom S.r.l.s. is not responsible for any typographical or photographic errors that may occur. Prices and specifications are subject to change without prior notice.

Any agreement for the sale of products or services between Inticom and the Buyer, whether through the e-commerce platform, email, or in person, must be governed by a formal quotation issued by Inticom.

To place an order, the Buyer must sign, stamp, and date the Inticom quotation and send it back, scanned, to: sales@inticombroadcast.com together with the Buyer’s Purchase Order.

Upon receipt and verification of all required documents, Inticom will send an automatic
notification confirming the processing of the order.

The availability of certain products or services could be limited. Inticom S.r.l.s. strives to keep the website’s stock information up to date; however, for accurate details on availability, readiness, production lead times, and delivery schedules, please contact us directly at sales@inticombroadcast.com.

Inticom S.r.l.s. is not liable for any damages arising from the use of the supplied equipment or issues related to deliveries. Inticom S.r.l.s. is also not responsible for delays or errors caused by carriers, manufacturers, or other third parties involved in its operations.

  • Pricing
    For clarity, all transactions are subject to the specific terms outlined in the respective Quotation, Confirmation, Proforma, Invoice, or Agreement issued by Inticom.

    On Website:
    Prices displayed on this website are in Euros.
    The default delivery term is Ex-Works (INCOTERMS latest version) from Inticom’s facility or any other facility designated by Inticom.

    On Documents such as Quotations, Confirmations, Proformas, Invoices, or Agreements:
    Prices are stated in Euros unless otherwise agreed in writing between the Buyer and Inticom, as specified in the corresponding documents issued by Inticom.
    The default delivery term for all Quotations, Confirmations, Proformas, Invoices, and Agreements is Ex-Works (INCOTERMS latest version) from Inticom’s manufacturing facility or any other facility designated by Inticom, unless otherwise agreed in writing. Prices do not include any taxes, duties, or levies, whether currently applicable or enacted in the future. Where Inticom is required or authorized by law to pay or collect taxes, duties, or levies, these amounts will be added to the sales price and must be paid by the Buyer along with the price of the Products.

  • Standard Payment Term
    A) The standard payment term of Inticom is “advance payment at order”, unless otherwise agreed in writing with the Buyer and clearly stated on Inticom’s Quotations, Confirmations, Proformas, Invoices, or Agreements, and reflected in the Buyer’s Purchase Order.

    B) Invoicing and Payment Unless agreed otherwise in writing between Inticom and the Buyer, Inticom may invoice the Buyer for the price of the Products upon receipt of the signed, stamped, and dated a valid Inticom’s quotation along with the Buyer’s Purchase Order. If not explicitly specified otherwise, a partial or full down payment is due at the time of the Purchase Order. For partial down payments, the remaining balance must be paid upon notice of goods ready, unless otherwise agreed in writing.

  • Non-Payment or Delays
    A) In the event of any delay or failure by the Buyer to pay any fees or charges due, Inticom reserves the right to refuse performance and/or delivery of any Products until all payments are completed. Inticom may suspend, delay, or cancel any delivery or performance of services as necessary.

    B) This right is in addition to, and does not replace, any other rights or remedies available under the Agreement or applicable law.

    C) Note for Distributors, Resellers, and Representatives: In the event of payment delays, ongoing orders will be suspended, and future orders will require 100% “advance payment at order”.

The products will be made available under Ex-Works terms (according to the latest version of INCOTERMS) at Inticom S.r.l.s.’s premises or another location designated by Inticom S.r.l.s., unless otherwise agreed in writing. The Ex-Works delivery dates communicated or confirmed by Inticom S.r.l.s. are indicative, and Inticom S.r.l.s. shall not be held liable or considered in breach for Ex-Works deliveries made within a reasonable period of 30 calendar days before or after the indicated date, in cases where the goods are not immediately available in Inticom’s warehouses but need to arrive from one of its suppliers. Inticom S.r.l.s. commits to making all commercially reasonable efforts to meet the communicated and / or confirmed delivery dates, provided that the Buyer supplies all necessary information for the order.

The Buyer must notify Inticom S.r.l.s. in writing of any delivery failures, granting a thirty (30) day period to rectify the issue. If Inticom S.r.l.s. does not deliver within this timeframe, the Buyer’s sole remedy will be the cancellation of the undelivered portions of the agreement and reimbursement of any amount paid.

Ownership of the products transfers to the Buyer upon full payment of the purchase price. The risk of loss passes to the Buyer upon delivery by Inticom S.r.l.s., in accordance with the applicable INCOTERMS. If the Buyer fails to take delivery of the ordered products, Inticom S.r.l.s. may return the products to storage at the Buyer’s expense. In the event of reduced production capacity at Inticom S.r.l.s.’s suppliers for any reason, Inticom S.r.l.s. reserves the right to allocate available goods at its sole discretion among its customers. Consequently, it may sell and deliver to the Buyer a quantity less than specified in the agreement.

Inticom S.r.l.s. shall not be held liable for any failure or delay in performance if: A. Such failure or delay results from interruptions in the production process; or B. It is caused by force major events as defined below or by law. In such cases, the performance of the relevant portions of the agreement shall be suspended for the duration of the impediment, and Inticom S.r.l.s. shall not be responsible for any resulting damages. “Force Major” refers to circumstances or events beyond the reasonable control of Inticom S.r.l.s. that make it unreasonably difficult to fulfill its obligations. This includes force major events and/or supplier non-performance. If the force major event persists for three (3) consecutive months (or is reasonably expected to last that long), Inticom S.r.l.s. may cancel all or part of the agreement without any liability to the Buyer.

  • A) The sale of a product by Inticom S.r.l.s. grants the Buyer a limited, non-exclusive, and non-transferable license to use and resell the products under the intellectual property rights of Inticom S.r.l.s. and/or its affiliates (“Inticom S.r.l.s. Intellectual Property Rights”) within the territory.
  • B) If a product includes software and/or documentation integrated or provided with the product, the sale does not transfer ownership or title to such software and/or documentation to the Buyer but only grants a limited, non-exclusive, and non-transferable license to use the software and/or documentation in connection with the product supplied by Inticom S.r.l.s. within the territory.
  • C) The Buyer shall not: (I) Modify, adapt, alter, translate, or create derivative works from any document, product, or software provided by Inticom S.r.l.s.; (II) assign, sublicense, lease, rent, transfer, disclose, or make available such software; (III) Integrate such software with other software; or (IV) Decompile, disassemble, or attempt to derive the source code of the software without written authorization from Inticom S.r.l.s., except as permitted by applicable law.
  • D) The Buyer must reproduce, without alteration, any proprietary rights notices of Inticom S.r.l.s. and/or its affiliates or third-party suppliers on the software or documentation provided. Third-party license terms may apply.
  • A) Inticom S.r.l.s. warrants that, under normal use conditions and in compliance with the applicable user manual, the products (excluding non-integrated software) will, at the time of invoicing to the Buyer and for a period of twelve (12) months from the delivery date (or another period agreed in writing or detailed in the “warranty” section of this website), be free from defects in material or workmanship and substantially conform to Inticom S.r.l.s.’s specifications.
  • B) Products returned under warranty must be shipped to the facility designated by Inticom S.r.l.s. in accordance with the current return authorization policies.
  • C) The warranty does not cover defects or non-conformities arising from misuse, negligence, improper installation, alterations, modifications, or inappropriate transport.

Please check all warranty terms on www.inticombroadcast.com/warranty

The Buyer acknowledges that all technical, commercial, and financial data disclosed by Inticom
S.r.l.s. are confidential information.

  • A) Export: If the delivery of products is subject to export licenses, Inticom S.r.l.s. may suspend its obligations until the necessary licenses are obtained.
  • B) Import by the Buyer: Inticom S.r.l.s. is not liable for any issues, delays, or penalties related to the importation of ordered, invoiced, and shipped products. The Buyer must ensure they have the legal capacity to import the products and comply with the regulations and procedures required by their Country.
    The type of shipment agreed upon is governed by INCOTERMS rules: contractual terms established by the International Chamber of Commerce that clearly define the allocation of obligations, risks, and costs related to the delivery of goods between the seller and the buyer.

The Buyer may not assign rights or obligations without the written consent of Inticom S.r.l.s.

All offers, confirmations, and agreements are governed by and interpreted in accordance with Italian law. Any disputes arising from or connected to any agreement must initially be resolved through consultation and good faith negotiation between the Buyer and Inticom S.r.l.s., in the spirit of mutual cooperation.

Any disputes that cannot be resolved amicably will be subject to the exclusive jurisdiction of the courts of Bologna, Italy, without prejudice to Inticom S.r.l.s.’s right to initiate proceedings against the Buyer in any other competent court.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to any offer, confirmation, or agreement. Nothing in this Section 11 limits the right of Inticom S.r.l.s. or the Buyer to seek injunctive relief or other equitable remedies to protect their rights under applicable law.

Without prejudice to any rights or remedies available to Inticom S.r.l.s. under the agreement or applicable law, Inticom S.r.l.s. may terminate the agreement or any part thereof with immediate effect by written notice to the Buyer without any liability if:

  • A. The Buyer breaches or fails to comply with any provision of the agreement; or
  • B. Insolvency, bankruptcy proceedings (including reorganization), liquidation, or dissolution are initiated against the Buyer, whether voluntary or involuntary, or an administrator or trustee is appointed for the Buyer, or an assignment for the benefit of the Buyer’s creditors is made.

In such cases, all payments due by the Buyer under the agreement will become immediately payable. Upon termination, cancellation, or expiration of an agreement, the terms and conditions intended to survive such termination, cancellation, or expiration will remain in full force and effect.

  • A. If one or more provisions of these Terms and Conditions are declared invalid or unenforceable by a competent court or future legislative or administrative action, such declaration will not affect the validity or enforceability of the remaining provisions. Any provision deemed invalid or unenforceable will be replaced with a provision of similar meaning that reflects the original intent of the clause to the extent permitted by applicable law.
  • B. The failure or delay of either party to enforce any right or remedy under the agreement will not constitute a waiver of that right or remedy. Similarly, the partial or single exercise of a right or remedy will not preclude the future exercise of that right or remedy or the exercise of any other rights or remedies under the agreement or applicable law.

By adhering to these terms, you help ensure the smooth processing of your needs.

Headquarters
Address: Via S. Quasimodo, 46 ,
Castel Maggiore – 40013 (BO) Italy
Phones:
+1 786 3546181
+39 339 4269555
+39 328 6727178‬
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